Article Categories Communications Fax

Buying An Online Fax Service? Read This


By: Tina L Douglas


If you are quite unsure of the things to look for in an online fax service provider, then this it's just right that you read this article. Here are the things that you need to consider:

1. The Company. There are pertinent details about the company that you need to know like who owns the web based fax it and how long have they been operating. These details, although minor ones, can help you choose the right provider because longer years in the business simply mean that more people trust the company and are satisfied with their services. Also check out discussion boards and forums so you'll have an idea of the support that these companies provide. You need to choose one service that will enable to support a lot of problems and the time that they needed to respond.

Most legitimate online fax service facilities also offer a trial period and a 30-day money back guarantee. This means that if you are not satisfied with their service within a month, then you don't have to sign up with them.

If you can find actual users of the web based fax service that you are eyeing, then the better. You can do this by asking around and their experiences and advice will definitely help you determine if you really want to choose their service.

2. Your Online Fax Number. Different online fax providers afford their subscribers different types of numbers. There are online fax facilities that provide toll-free fax numbers while there are those who simply supply local fax numbers. Double check also if your online fax providers does not recycle fax numbers. There will be occasions when this could present a problem to you because you might receive unsolicited and unwanted faxes. They may be fax messages that were intended for the previous owners of the number.

Sending Online Fax. You need to choose which method of receiving fax jives with your beat. There are online providers who use a web interface (website) to send web based faxes, whereas there are companies that would require you to simply send your online fax messages through your email system. If your provider will require you to use proprietary software, then you need to check if it is compatible with your current operating system. Most software works well with Windows but what if you use Linux or Mac.

Try to see also if your web-based fax will allow you to store fax messages online. This will be very convenient for you because this means that you will still be able to access your old fax messages wherever you are in the world (as long as you are connected online). Some also offer features like tracking and storage. If you need those, then you need to find a company that provides it.

Also, you need to know the different file types supported by your provider. Most online fax facilities use the TIFF file type but there also other popular one like PDF. If you plan to use a different file type, then you need to check if your online fax provider can support it as well.

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