Article Categories Communications Video-Conferencing

Finding The Best Video Conference Solutions


By: Charles Cheow


In the global marketplace that we all exist, effective communication is ever more important for success. As companies of all sizes have expanded their horizons and staff around the world, effective communication often has suffered. Budgets are often stretched as the value of face to face meetings is realized and travel is warranted. Video conference choices abound to provide the necessary face to face experience without the enormous overhead of travel. Enjoying the visual aspect of communication is just as important to training or sales as are the actual words being spoken.

With the advances in video conference technology, a company can provide the ability to meet face to face as well as run a full on screen presentation for the audience. In order to select the best equipment a company should consider who they are buying from. The vendor selection process is important for success. Choosing a vendor that is familiar with the local market provides knowledge of business needs that a generic vendor simply cannot. Being aware of the business needs helps in selection by understanding what equipment is needed now and in the future. Whether broadcasting to a single meeting room or to several conference centers has a major impact on these decisions.

Other issues regarding the type of presentations also have a large presence in the quality of meetings provided through video conference setups. Quality installation helps to ensure that the equipment is in good working order, but also easily accessible and serviceable. Training staff to operate the equipment cuts the cost of having to hire professional video teams to manage the equipment. Internal IT staff should be trained for this type of equipment management.

The final issue in selecting a quality video conference provider is the follow up service. Providing the training classes in house, with the actual equipment to be used gives the IT staff hands on experience. After the installation and training, a company will want to be assured that, should something happen, their equipment service contract will be quickly honored. Again, a vendor that is familiar with the local market can provide the service levels needed. Selecting the right vendor is essential in providing the best solution.

Similar Articles