Article Categories Communications VOIP

A Sneak Peak Into Voice Broadcasting

By: Tom Mahoney

Voice broadcasting is new technique is the field of mass communication. It is telephone messages which can be for both commercial and community purposes. Through this voice broadcasters can contact their members, subscribers, constituents, employees, or customers at once. When these messages are used by government authorities they are known as reverse 911 and used only during emergencies.

Voice broadcast systems manage a database of phone lists as well as digitally-recorded phone messages. Using telephony components, these computers can simultaneously broadcast thousands of phone messages. Personalized information can be included in the phone messages through the integration of text-to-speech software. Advanced systems include telephony boards with answering-machine detection. Like Interactive voice broadcasting programs allow the call recipient to listen to the recorded message and interact with the system by pressing keys on the phone keypad.

It includes surveys, information confirmation, contact preference confirmation, or navigation through a phone menu. An example of the use of this technology is automated phone surveys, where professional polling organizations place automatic calls to conduct surveys. One can also leave personal message for their loved ones when they are far. Even during emergency one can leave message which is easier and convenient method of imparting message.

Voice broadcasting is the delivery of a pre-recorded voice message to a live person, answering machine or both. It is the most cost effective form of contacting customers, employees, groups and prospects. Voice broadcasting is used successfully by many industries and organizations as an effective means of communicating corporate voice messages, informational messages, past due notices, reminders and verifications. High volume voice broadcasting message have capacity to take 20 million calls per day. DSC voice broadcast system includes phone lists and instructs the phone controller to dial a number. If the call is answered either by an answering machine or an individual pre-recorded phone message is played.

Voice broadcasting also known as phone broadcasting or message broadcasting is a modern communications technology that delivers voice phone message to hundreds or even thousands of call recipients at short interval. This technology is often used for community alerts and notifications or in business applications. It is the most commonly and convenient way of communicating with someone important, for it saves time and is cost effective.

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